The 12D Mentorship Programme is specifically designed to provide mentorship and guidance to employees and management at various levels within the mining industry. The focus is on the following groups:

1. Middle-Level Management (Tactical Level)

• Middle-level managers serve as a vital link between top management and operational staff. They implement strategies set by top management and oversee departmental operations to ensure alignment with organizational goals.

• Department Heads, Division Managers, Regional Managers, Plant Managers.

• Translating strategic objectives into actionable plans.
• Supervising and managing lower-level managers.
• Monitoring departmental performance to meet organizational targets.
• Acting as a communication channel between top-level and lower-level teams.

2. Lower-Level Management (Operational Level)

Overview

• This level focuses on daily operations and directly oversees employees engaged in producing goods or delivering services.

• Assigning tasks and ensuring efficient workflow.
• Monitoring employee performance and providing constructive feedback.
• Upholding organizational policies and standards.
• Resolving immediate operational challenges to maintain productivity.